consumer service agent from your “engineering”/Net staff named lisa essentially HUNG UP on me Once i was talking. i’ve never had such a weak knowledge prior to. she was particularly rude ahead of hanging up.
I am 77 12 months outdated I strategy this wonderful vacation with my daughter to indicate her our heritage in Chile, we compensated Virtually $3000.00, we flew to South America Chile on twelve/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat during the runway for two several hours as a result of baggage delayed, the pilot said it had been challenge with not ample employee to load the plane AA957 with luggage. then our seats challenge: seat 41A , my daughter Television was broken, my seat 41B my arms have been broken, wouldn’t move up, so and when I really need to head over to the lavatory I couldn’t get up, considering that I've Diabetic issues I should visit the toilet that is definitely why I took the tip seat Once i made an effort to climbing about the arm I Slash my leg and was bleeding. I ask the flight attendant for aid, she was no help in the least. my daughter made an effort to help me by climbing around me given that we couldn’t get any assistance. she slip and fell on each arms trying to climb around me and bruised the inside of her legs seriously bad. We've images of her leg and my leg appear to be elephant ft, allow me to inform you it hurt so bad I cried from the ache, The entire two weeks in Chile I'd to acquire sneaker just one sizing larger considering that my feet were so swollen and my daughter couldn’t use her bathing fit considering the fact that The within of her leg had been all bruised up.
I still left LGA August 26, 2015 and also have my baggage declare ticket but require a copy of my airlinet ticket simply because I arrived dwelling to discover my jewellery and purse had been missing from my baggage – I have filed a assert bu they want a replica of my ticket and I can’t find it – can u deliver me a duplicate of it or convey to me how I can discover it — everything else was in tact practically nothing disturbed except these items and purse was laying of top rated and jewelry was in facet pocket
I future learned that there top private jet charter flight service Seattle was no Obligation Cost-free on board. Regardless of staying advised via the flight attendant that Obligation No cost were discontinued eighteen months previously, I understand that we acquired merchandise previous March.
AA shed my baggage in Miami by not possessing it with me on my flight to Talahassee, Fl and After i lodged a complaint they gave me a file locator to check status. It took three times for getting my luggage And that i had to travel to Panama City Aprt to obtain my baggage following Tallahassee Aprt acquired it and despatched it to Atlanta then to Computer by Delta.
I'm astonished at the lack of purchaser service at American Airlines. I used to be a flight attendant for 30 several years and took wonderful satisfaction from the training I received from American. On a new vacation I viewed a passenger and agent argue about which just one was ruder. There isn't a apparent enforcement of grooming procedures any where while in the company.
This agent was outside of line and disrespectful. There was NO reason for her Angle, specially when there was NO line and a couple of brokers standing on the counter like they had more tips here been ready and able to help. Janet Ault
never at any time received this sort of bad service along with a company that basically doesn’t care about there spending consumers
i have experienced terrible experiences with american airlines. I'm able to’t even amount their buyer service since it is much down below a just one star. customer relations representatives are rude, limited, and unfriendly.
Speaking by having an American Airlines representative can be a problem. Did you go through the similar trouble or was you practical experience superior that almost all. Share your ideas with us.
Right until I had the opportunity to get Tracy Paul to the cell phone I could realize her and he or she was very well
Also, there are identification necessities within the airport since it pertains to domestic airline travel. All customers age 18 years and more mature have to current Formal Picture identification in advance of boarding the aircraft.
I gained a promo from the mail from American Airlines in reference to rapidly tracking to elite standing. After i tried to log on to the Site while in the promo I could not locate it (aa.
Walberg index altered my seats.I believe the staff inUS air is very impolite and I don’t desire to travel anymore